Returns & Exchanges

At The Goulet Pen Company, we want you to be completely satisfied with your purchase. If your new items do not meet your expectations, you may return them within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Pack Your Items

  Carefully place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.

• 3.
  Print and Ship

  Download your prepaid shipping label, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse team inspects your return, we will process your refund to the original payment method within 5-7 business days.